1. Hyrje
This manual provides detailed instructions for the installation, operation, and maintenance of your TENVIS IP391W HD Wireless Waterproof Security CCTV Camera. Please read this manual thoroughly before using the product to ensure correct setup and optimal performance. Keep this manual for future reference.
2. Informacion mbi sigurinë
- Sigurohuni që furnizimi me energji voltage matches the camera's requirements to prevent damage.
- Mos e ekspozoni kamerën në temperatura ekstreme, lagështi ose mjedise gërryese.
- Shmangni drejtimin e kamerës direkt në burime të forta drite për periudha të gjata kohore, pasi kjo mund të dëmtojë sensorin e imazhit.
- Trajtojeni kamerën me kujdes. Mos e rrëzoni ose mos e nënshtroni ndaj dridhjeve të forta.
- For outdoor installation, ensure all connections are properly sealed and protected from weather elements, despite the camera's waterproof rating.
- Përdorni vetëm aksesorë të specifikuar nga prodhuesi.
3. Përmbajtja e paketës
Verifikoni që të gjitha artikujt janë të pranishëm në paketimin tuaj:
- TENVIS IP391W HD Wireless Waterproof Security CCTV Camera
- Antenë Wi-Fi
- Përshtatës i energjisë
- Kabllo Ethernet
- Kllapa për montim
- Vida dhe priza muri
- Manuali i Përdoruesit (ky dokument)

Image 3.1: Contents of the TENVIS IP391W package, including the camera, antenna, power adapter, Ethernet cable, mounting bracket, and screws.
4. Produkti i Mbaruarview
The TENVIS IP391W is an HD wireless waterproof security camera designed for outdoor surveillance. It features robust construction and advanced functionalities for reliable monitoring.
4.1 Karakteristikat kryesore
- HD Video Quality: 720p resolution with 1/4 CMOS Mega pixels and H.264 compression.
- Vizioni i natës: Equipped with IR-cut and infrared light source for clear monitoring in low-light conditions.
- Lidhja pa tel: Supports Wi-Fi for flexible installation.
- Dizajni i papërshkueshëm nga uji: Suitable for outdoor use with an all-aluminum crust and rubber seals.
- Zbulimi i lëvizjes: Dynamic alarm function with support for up to 32GB TF card for local storage.
- Zmadhimi dixhital: Features 5x digital zoom.
- Mobile Surveillance: Mbështet telekomandën viewing and iPhone push alarms via a dedicated app.
- Lidhe dhe luaj: Designed for ease of setup.
4.2 Komponentët e Kamerës

Imazhi 4.1: Ana e përparme view of the TENVIS IP391W camera, showing the main lens, infrared LEDs, and Wi-Fi antenna.

Imazhi 4.2: Ana view of the TENVIS IP391W camera, highlighting its bullet-style form factor.

Image 4.3: Close-up of the camera's front, detailing the 6mm lens and 8Mil Infrared LEDs for night vision.

Image 4.4: Illustration of the camera's waterproof construction, featuring an all-aluminum crust and rubber seals for high water resistance.
5. Konfigurimi
5.1 Instalimi fizik
- Zgjidhni një vendndodhje: Select an outdoor location that provides the desired viewing angle and is within range of your Wi-Fi network or an Ethernet connection. Ensure the location offers protection from direct impact and allows for proper cable management.
- Montoni kllapa: Use the provided screws and wall plugs to securely attach the mounting bracket to a wall or ceiling.
- Lidhni kamerën: Secure the camera to the mounting bracket. Adjust the camera's angle to achieve the desired field of view.
- Instaloni antenën Wi-Fi: Screw the Wi-Fi antenna onto the designated port on the camera.
5.2 Lidhja e energjisë
Connect the power adapter to the camera's power input port and then plug the adapter into a suitable power outlet. Ensure the power outlet is protected from weather if installed outdoors.
5.3 Lidhja me rrjetin
The TENVIS IP391W supports both wired (Ethernet) and wireless (Wi-Fi) network connections.
5.3.1 Wired Connection (Recommended for Initial Setup)
- Lidhni njërën anë të kabllit Ethernet me portën Ethernet të kamerës.
- Lidhni skajin tjetër të kabllit Ethernet me një portë LAN të disponueshme në ruterin ose çelësin e rrjetit.
- Once connected, the camera should obtain an IP address automatically.
5.3.2 Lidhja pa tel (Wi-Fi)
For wireless setup, it is often easiest to perform initial configuration via a wired connection first, then switch to Wi-Fi. The camera can be controlled via a mobile application (Android, iOS) or web ndërfaqe.
- Shkarkoni Aplikacionin: Kërko për the official TENVIS app on your mobile device's app store (Android or iOS).
- Shto kamerën: Open the app and follow the on-screen instructions to add a new camera. This typically involves scanning a QR code on the camera or manually entering its ID.
- Konfiguro Wi-Fi: Within the app or web interface, navigate to the network settings. Select your Wi-Fi network (SSID) and enter the password.
- Verifiko lidhjen: After applying Wi-Fi settings, disconnect the Ethernet cable. The camera should now connect wirelessly. Confirm by checking the camera's status in the app.
6. Përdorimi i Kamerës
Once the camera is set up and connected to your network, you can access its features through the mobile app or a web shfletuesi.
6.1 Drejtpërdrejt View
Open the TENVIS app on your smartphone or access the camera's IP address through a web browser on your computer. Select the camera from your device list to view furnizimi i drejtpërdrejtë i videos.
6.2 Regjistrimi dhe ruajtja
- Ruajtja e kartës TF: The camera supports a TF (microSD) card up to 32GB for local video storage. Insert the TF card into the designated slot on the camera. Format the card via the app or web interface if prompted.
- Mënyrat e regjistrimit: Configure recording settings (e.g., continuous, scheduled, motion-triggered) through the camera's software.
- Riprodhimi: Qasja në fondet e regjistruaratage via the app or web ndërfaqe për të riview ngjarjet e kaluara.
6.3 Zbulimi i Lëvizjes dhe Alarmet
The camera features a dynamic alarm function to alert you to detected movement.
- Aktivizo Zbulimin e Lëvizjes: In the camera settings, enable motion detection.
- Rregullo ndjeshmërinë: Configure the motion detection sensitivity to minimize false alarms.
- Set Alarm Actions: Define actions such as recording video, sending push notifications to your mobile device (iPhone push alarm supported), or uploading images to an FTP server.
6.4 Zmadhimi dixhital
The camera supports 5x digital zoom. Use the pinch-to-zoom gesture in the mobile app or the zoom controls in the web interface to magnify the live or recorded video feed.
6.5 Vizioni natën
The camera automatically switches to night vision mode in low-light conditions using its infrared LEDs and IR-cut filter. This provides clear black-and-white video footage gjatë natës.
7. Mirëmbajtja
- Pastrimi i lenteve: Pastroni rregullisht lentet e kamerës me një leckë të butë dhe të thatë për të siguruar cilësi të qartë të imazhit. Shmangni pastruesit gërryes.
- Kontrollimi i lidhjeve: Periodically inspect all cables and connections for wear or damage, especially for outdoor installations. Ensure waterproof seals remain intact.
- Përditësimet e firmuerit: Check the TENVIS official website or app for available firmware updates. Keeping the firmware updated can improve performance and add new features.
- Menaxhimi i ruajtjes: If using a TF card, periodically review dhe menaxhoni ushqimet e ruajturatage to ensure sufficient space.
8. Troubleshooting
If you encounter issues with your TENVIS IP391W camera, refer to the following common problems and solutions:
| Problem | Shkaku i mundshëm | Zgjidhje |
|---|---|---|
| Camera not connecting to network / Difficult setup | Incorrect Wi-Fi password; camera too far from router; network interference; outdated software. | Ensure correct Wi-Fi credentials. Move camera closer to router or use a wired connection for initial setup. Try restarting the camera and router. Ensure the app/software is the latest version. |
| No video feed / Offline status | Power issue; network disconnection; incorrect IP address. | Check power connection. Verify network cable (if wired) or Wi-Fi signal strength. Restart camera. Ensure no firewall is blocking access. |
| Poor image quality / Choppy video | Insufficient network bandwidth; dirty lens; low light conditions; camera settings. | Ensure stable and sufficient network bandwidth. Clean the camera lens. Adjust video resolution settings if available. Ensure night vision is functioning correctly in low light. |
| Excessive false motion alarms | High sensitivity setting; environmental factors (moving shadows, plants). | Reduce motion detection sensitivity in the camera settings. Adjust the camera's field of view to exclude areas with frequent non-threatening movement. |
| Camera hangs or shuts down frequently | Software glitch; overheating; power instability. | Restart the camera. Ensure it's in a well-ventilated area. Check for firmware updates. If issues persist, contact support. |
9. Specifikimet
| Veçori | Detaj |
|---|---|
| Numri i modelit | IP391W |
| Rezolucioni | 720p |
| Sensori i imazhit | 1/4 CMOS Mega pixels |
| Kompresimi i videos | H.264 |
| Shpejtësia e kornizës | 30 korniza në sekondë |
| Lidhshmëria | Wi-Fi (Pa tel), Ethernet (Me tel) |
| Zmadhim dixhital | 5x |
| Vizioni i Natës | IR-cut, Infrared Light Source |
| Magazinimi | Supports up to 32GB TF card |
| Zbulimi i lëvizjes | Dynamic alarm function |
| Metoda e kontrollit | Aplikacion (Android, iOS) |
| Niveli i rezistencës ndaj ujit | Waterproof (IP391W rating) |
| Dimensionet (J x P x H) | 15.01 x 7.01 x 12.5 cm |
| Pesha e artikullit | 1.18 kg |
| Burimi i energjisë | Battery Powered (Note: Product specifications indicate 'Battery Powered' but typically these cameras use a power adapter for continuous operation. Please refer to the included power adapter for actual power input.) |
10. Garancia dhe Mbështetja
For warranty information, please refer to the documentation provided at the time of purchase or contact your retailer. For technical support, product inquiries, or service, please visit the official TENVIS webfaqen e internetit ose kontaktoni departamentin e shërbimit ndaj klientit. Ruajeni faturën e blerjes si provë të blerjes.




