Bobrick is a global leader in washroom accessories and toilet partitions, providing commercial hygiene solutions including soap dispensers, hand dryers, and stainless steel fixtures.
Bobrick Washroom Equipment, Inc. is a recognized industry leader in the design and manufacturing of high-quality washroom accessories and toilet partitions for commercial and public buildings. With over a century of experience, the company specializes in providing durable, hygienic, and ADA-compliant solutions ranging from stainless steel grab bars and mirrors to automatic soap dispensers and paper towel units.
Headquartered in North Hollywood, California, Bobrick serves a global market with a focus on sustainability, design aesthetics, and operational cost savings. Their product lines, such as the ClassicSeries, TrimLineSeries, and ConturaSeries, are staples in architectural specifications for schools, hospitals, office buildings, and transit facilities worldwide. Bobrick is deeply committed to supporting facility managers and architects through comprehensive technical documentation, replacement parts, and responsive customer service.
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Clean mirrors and stainless steel surfaces with warm water and a soft, lint-free cloth. Do not use abrasive, acid, or alkali cleaners, or products containing ammonia, as these can damage the finish or mirror backing.
Replacement keys (such as the Cat 74 or Cat 118 key) can typically be ordered through Bobrick distributors or by contacting Bobrick customer service directly.
Unlock the unit with the provided key, remove the core of the empty roll, and slide the new roll onto the spindle. For multi-roll units, ensure the transfer mechanism is reset according to the specific model's instructions.
Bobrick generally warrants products to be free from defects in workmanship and material. Specific periods vary by product, such as 3 years for motor brushes and 10 years for other parts on certain models. Check the specific warranty sheet for your model series.
Check that the batteries are fresh and installed correctly, or that the AC adapter is connected. Ensure the soap level is adequate and that the nozzle is not clogged. If the issue persists, consult the troubleshooting section of your model's manual.